Home Health Intake Coordinator

Home Health Intake Coordinator

Job Summary:

Acute Home Healthcare, a thriving home healthcare agency, is seeking a dedicated and compassionate Home Health Intake Coordinator to join our team. As a key member of our intake team, you will be responsible for processing new referrals, obtaining authorizations, and ensuring timely and efficient coordination of home healthcare services. If you are looking for an environment that values kindness, comradery, and a good work-life balance, then Acute Home Healthcare is the right place for you!

• Process new referrals in a timely and courteous fashion

• Enter Authorizations and Schedules in System

• Obtain Re-authorizations for Additional Homecare Services

• Follow-up on Requests From the PCP for Services

• Contact and Receive Authorizations from Insurance Company

• Contact Clinicians (PT's, OT's, ST's) to Schedule Services

• Request Home Health Orders From PCP's, Hospitals, and Specialist

• Review Charts for Procedural Accuracy and Efficiency

• Receive and Forward Faxes to Correct Departments

• Confirm Patient's PCP's

• Assist Patients with Any Questions, Comments, or Concerns

• Develop Good Working Relationships with PCP Staff and Insurance Companies

• Previous experience working in a medical office or healthcare setting preferred

• Working Knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)

• Outstanding Customer Service Skills

• Doctor Office Administrative Experience (Minimum 2-3 years)

• Opportunities for growth and development

• A collaborative and supportive work environment

• A comprehensive benefits package, including:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance