Front Desk Agent | Jacksonville Springhill Suites
Listed on 2026-02-12
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Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Front Desk Agent | Jacksonville Beach Springhill Suites
Shaner Hotel has amazing opportunities at our brand-new Springhill Suites Jacksonville Beach Oceanfront. This 156‑all suite hotel is located directly on Jacksonville Beach and next door to the Jacksonville Beach Fishing Pier. This custom designed hotel with breathtaking views, along with an oceanfront restaurant and bar, is the perfect blend of elegance and style.
Shaner Hotel Group
Shaner Hotels is one of the foremost award‑winning hospitality owner‑operator and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management.
You can find out more by visiting our website, !
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check‑ins and check‑outs according to established hotel requirements.
- Adhere to payment, cash handling, and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
Provide superior guest services, including check‑in and check‑out for hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications- High school graduate or equivalent.
- Minimum one year of customer service experience; previous hotel experience preferred.
- Ability to communicate satisfactorily with guests, management, and co‑workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
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