Food and Beverage Supervisor, Peacock Alley - Waldorf Astoria Orlando

Food and Beverage Supervisor, Peacock Alley

Waldorf Astoria Orlando, 14200 Bonnet Creek Resort Lane, Orlando, 32821

HOT0

CBIV

Waldorf Astoria Orlando

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. Includes 3 restaurants, 2 bars, a pool, and in‑room dining. In this role, you will oversee the day‑to‑day operations of Peacock Alley, reporting to the Restaurant General Manager and Assistant Food & Beverage Manager, overseeing 30 Front of House Team Members.

The ideal candidate will have prior experience and knowledge of coffee and beverage operations. Prior experience in fine dining and a luxury hotel is preferred.

• Full-Time

• Various – must have availability to work weekdays, weekends, and holidays.

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations.
• Monitor, observe and assist in evaluating team member performance.
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Assist in monitoring inventory and inventory control.

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – Leaders in our industry and in our communities.
• Teamwork – Team players in everything we do.
• Ownership – The owners of our actions and decisions.
• Now – Operate with a sense of urgency and discipline.

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best‑in‑Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt‑
  
  Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.