Cook Supervisor - Banquets

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
** Qualifications
* ** 7+ years supervisory experience in upscale, high-volume hotel with large (50,000+ sq. ft.) Banquet space required.
* Thorough knowledge and understanding of Food Service Sanitation Standards.
* Experienced in ingredients, techniques, and operating Commercial Ranges, Blast Chillers, Combi Ovens, Steam Tables, Chafing Dishes, Walk-in Coolers, Griddles, and Char broilers.
* Certification as” Food Service Manager” or other, as required by State County or Local regulations.
* Effective leadership, organizational and communication skills.
* Culinary degree or equivalent formal training preferred
* Excellent guest service skills.
* Ability to regularly push, pull, lift up to 50 lbs
* Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
* Must be able to work a flexible schedule, nights, weekends and holidays as required.
** Essential Functions and Responsibilities
*** Reports directly to the Executive Sous Chef, Executive Chef
* Leads cooks when Chefs are not present
* Establishes and ensures adherence to all departmental and Loews Hotels guidelines, policies and procedures
* Responsible for smooth, efficient, cost effective operation to include labor management, supervision of all aspects of service, inventory control
* Personally supervises kitchen activities to ensure quality production/delivery of product/service
* Approves all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines
* Reviews/maintains daily payroll report/records, maintains labor costs within established budgetary guidelines
* Establishes appropriate par level for all inventories so as to support forecasted activity without experiencing stock-out or excessive on-hand situations
* Communicates daily with Executive Chef or Executive Sous Chef
* Ensures security and proper use and control of operating supplies and equipment
* Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
* Follows New Hire Training program in accordance with hotel policy
* Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
* Coaches, counsels, retrains employees as needed to ensure superior levels of performance
* Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel
* Conducts departmental meetings as required to communicate effectively with all restaurant personnel to ensure that they are kept current on pertinent hotel information and activities
* Evaluate changes in employee needs, to recommend appropriate product/service and operational changes necessary to ensure employee satisfaction, while maintaining optimal budgetary/financial performance
* Other duties as assigned
** Supporting Functions and Responsibilities
*** Promotes and applies teamwork skills at all times
* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
* Is polite, friendly, and helpful to guests, management and fellow employees
* Executes emergency procedures in accordance with Loews Hotels standards
* Complies with required safety regulations and procedures
* Maintains cleanliness and excellent condition of equipment and work area
* Complies with Loews Hotels standards, policies and rules
* Remains current with Loews Hotels information and changes
* Complies with Loews Hotels uniform and grooming guidelines
* We offer excellent benefits and perks including one free meal per shift and free theme park access.
* We have a dynamic culture that makes…