Steward, Hospitality ​/ Hotel ​/ Catering, Catering

Overview

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well‑being.

We believe people want to be inspired!

• Marriott Employee Discounts Worldwide
• Medical, Dental, Vision Insurance
• Company‑Sponsored Life Insurance
• Short & Long‑Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

The overall objective and purpose of the Steward position is to support the Culinary/Food & Beverage staff by maintaining the cleanliness of the kitchen. The incumbent is responsible for washing dishes, pots, and pans, organizing and cleaning the kitchen, and ensuring events are set up according to the banquet event order. They provide the highest level of service in support of the mission, core values, standards, and goals established by the company.

• Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
• Operate the telephone system, answering calls within three rings, using the correct salutation and telephone etiquette
• Maintain the integrity of guests’ privacy, including confidentiality of personal information and key control
• Maintain the integrity of Company proprietary information and protect Company assets
• Proficiently operate dishwashing equipment, using a proper number of products. Report deficiencies
• Follow proper food handling procedures
• Wash dishes, glassware, and silverware
• Assist in platting/hot boxing food in a professional and efficient manner
• Transport items from Banquet Kitchen/Kitchen to designated space
• Assist with banquet breakdown of stations and event
• Ensure all sets are elevated and of highest standard at the start and during events
• Wash pots, pans, and trays
• Maintain a clean and organized pantry and coolers
• Clean countertops and walls, mop floors
• Segregate and remove trash and garbage and place it in designated containers
• Regularly empty garbage containers
• Rinse out and wash garbage cans
• Sort bottles, plastics, and other recyclable items
• Stack clean dishes and transfer equipment to the proper storage area
• Maintain complete knowledge and comply with company policies and procedures
• Maintain a neat, clean, and professional appearance according to standards
• Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
• Develop and maintain a positive working relationship and support the team to achieve our goals
• Attend required training and meetings
• All other duties as assigned, planned or un‑planned

• Knowledge of guest service etiquette and proper food and beverage serving techniques
• Knowledge of Stewarding/Banquets
• Ability to operate an industrial dishwasher
• Ability to work quickly, prioritize, and maintain service of multiple guests
• Ability to remain calm in various situations, use sound judgment and effectively solve problems
• Ability to follow instructions and take direction

• High School Graduate or related training equivalent - required
• 1+ year of relevant work experience in a similar scope and title – preferred
• Experience with in luxury brand/markets - preferred

• None

• Must be comfortable working in a shared space, with constant noise, without the use of a private office
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration
• Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice

• Regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis
• Push, pull, and lift up to 50 lbs
• Regularly required to travel by foot, car, bus, airplane or other means of transportation requiring sitting, waiting, or standing for long and short periods of time

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.