Group Reservations Coordinator - Hilton Orlando

Job Description - Group Reservations Coordinator - Hilton Orlando (HOT0

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Job Description

Hilton Orlando 6001 Destination Parkway Orlando 32819

The Hilton Orlando, located off International Drive near the Orange County Convention Center, is excited to welcome a Group Reservations Coordinator to the team. Spread across 26 acres and featuring over 1,400 rooms and suites, along with extensive indoor, outdoor, and convention space, we’re ready to host unforgettable experiences!

Ideal candidates have front desk experience, Hilton systems experience, and is someone who has a desire to progress within commercial services.

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt
  - Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

• Process group reservation information and input rooming lists
• Enter reservations, process reservation changes, and ensure organization of group rooms upon arrival
• Communicate effectively with Meeting Planners, Housing Agencies, Clients, and internally with Revenue, Events, Sales, and Front Office Teams
• Respond toboth guests and clients in-person, email, and telephone in a timely, friendly and efficient manner
• Perform word-processing, typing, e-mailing, data-entry, filing, faxing, and copying

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!