Overnight Valet Attendant - Weekends Walt Disney 's Cont

Overview

Guest Service Associate: provide exceptional hospitality services to guests, manage parking and luggage, and deliver directions and information.

• Maintain a pleasant, friendly, and professional demeanor; greet guests within five feet and use guest last names.
• Use the salutation of the day, welcome guests, and practice proper phone etiquette.
• Park and retrieve vehicles safely, drive slowly, assist with luggage, open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facilities, meeting rooms, and local attractions.
• Deliver messages, items, and guest amenities; shuttle guests to approved locations.
• Explain parking rates and retrieval procedures; issue and collect claim checks; record ticket information, including key tags, folio, vehicle location, damage survey, and claim check receipt.
• Calculate and collect revenue from vehicles when required.

• High school diploma or GED.
• Valid driver’s license for the state of employment or within commutable distance.
• One month of related experience or training.
• Knowledge of customer service principles and processes.
• Ability to read and write standard English; understand simple instructions and correspondences.
• Basic math: add and subtract three-digit numbers, multiply and divide with tens and hundreds, use U.S. currency units.
• Understand 24‑hour and military time; comprehend rates applicable to time passed.
• Manual transmission operation highly desirable; ability to perform parallel parking.

The job is routine; follows established practices and procedures. Decisions are made within operational instructions and departmental guidelines; errors in judgment could affect the efficient operation of the department.

• Hourly base pay: $15 per hour plus $3–$5 per hour in tips.
• Work schedule includes overnight shifts and weekends.

• Accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401(k) retirement savings plan (subject to eligibility).
• Seasonal and temporary roles are not eligible for the benefits listed above.

• Regularly required to talk, hear, sit, or stand for extended periods; may run, walk, handle objects, reach with hands, climb stairs, balance, stoop, kneel, crouch, or crawl.
• Requires good vision: close, distance, color, peripheral, depth perception, and focus adjustment.
• Lift up to 100 pounds occasionally, 50 pounds frequently, or 20 pounds constantly.
• Outdoor work for extended periods; exposure to extreme heat and cold; weather protection may be provided.
• Travel up to 5% may be required.

Towne is an affirmative action, equal opportunity, and E‑Verify participating employer. We encourage applications from qualified individuals, including those with disabilities and veterans. Towne considers qualified applicants with arrest and conviction records. We comply with federal and state disability laws and make reasonable accommodations. If you need accommodations, contact our Human Resources Support Center at  or (844)869‑6375.