Guest Services Coordinator

Benefits

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

• Prior experience in a guest-facing or hospitality role preferred.
• Familiarity with guest service tracking systems or communication tools.
• Valid Florida Driver License preferred.
• Ability to regularly push, pull, lift up to 50 lbs.
• Ability to communicate effectively in English verbally with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

• Provide leadership and assistance to Guest Services team members.
• Operates the dispatch desk, keeping all records neat and organized.
• Expedites and monitors lobby activities to ensure efficient arrival, rooming, and departure of Hotel guests.
• Coordinates and oversees timely and professional luggage assistance and storage.
• Other duties as assigned.