Assistant Supervisor, Special Occasions

What you get to do:

Ensure a safe environment for all ambassadors, guests, and animals

Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching.

Ensure compliance to all state/federal regulations, park policies, and department procedures

Create and maintain unit’s team rotation grid Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve

Respond to guest and ambassador needs

Report to Supervisors and Managers regarding the status of projects

Oversee completion of daily opening and closing procedures

Utilize problem solving skills to ensure positive guest resolutions as needed

Oversee assigned operating area Ensure strict adherence to all cash handling procedures

Perform other miscellaneous tasks as required

What it takes to succeed:

High school diploma or equivalent preferred

Leadership experience preferred

Possession or pursuit of a bachelor’s degree preferred

Excellent computer skills, ability to work multiple selling systems preferred

Previous cash handling experience preferred

Valid state driver’s license and be able to obtain a company driver’s license

At least 18 years old Ability to to complete provided CPR/AED training/certification

Ability to be trained and certified at all attractions

Excellent written and verbal communication skills

Comfortability speaking in front of large groups of guests and ambassadors

Ability to remain calm and professional during challenging situations

Working knowledge of all Microsoft Office applications

Ability to stand and walk for long periods of time Ability to bend and stoop to assist in cleaning the park Ability to lift 25 pounds and push/pull 50 pounds

Ability to able to climb stairs

Ability to walk in sand Ability to work comfortably outdoors at heights up to 150 feet (350 ft for Skytower)
Ability to assist in ride testing by riding all park rides

Ability to operate in a cash handling environment

Three full days of open availability

Availability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 3:00 a.m. for seasonal events
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