Guest Experience Lead - Front Office & Service
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-27
Listing for:
HEI Hotels & Resorts
Full Time
position Listed on 2026-07-27
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist
Job Description & How to Apply Below
HEI Hotels & Resorts is seeking a Front Desk professional for the Sheraton Orlando Lake Buena Vista Resort, a Marriott property in the Lake Buena Vista area. You will manage guest registration, checkout, and phone operations while applying brand standards and delivering outstanding service.
The role emphasizes leadership in a team environment, cash handling, familiarity with PMS, and knowledge of local attractions.
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