Club Lounge Attendant - Loews Hotels Universal Orlando

Benefits

• Excellent benefits and perks including one free meal per shift and free theme park access.
• Dynamic culture that makes each day interesting, challenging, fulfilling and fun.
• Diversity and inclusion opportunities for all team members.
• Training and development opportunities for all team members.
• Social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

• Previous experience in hospitality or relevant industry preferred.
• Intermediate computer skills and ability to learn Property Management Systems required.
• Familiarity with Opera, HOTSOS, Alliant, Sertifi, Resy, and Zomato is preferred.
• Must be able to obtain Food Handler's Card.
• Must be able to obtain TIPS certification.
• Position requires the ability to communicate effectively in English, both verbally and written, with team members, leaders, and guests.
• Position requires flexibility to work a varied schedule, including days, nights, weekends, and holidays, as scheduled.
• Position requires prolonged standing, walking, lifting, pushing, and pulling 35+ pounds repetitively throughout shift.

• Serve Continental Breakfast and provide complimentary Appetizers and Beverages.
• Thorough knowledge of the local area including restaurants, attractions, and shops.
• Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, and make dining, theater, tour, travel and other arrangements.
• Answer guest questions about the hotel and local area, researching and providing prompt and professional follow-up information.
• Other duties as assigned.