Guest Experience Lead, Arts Center Events
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-23
Listing for:
Dr. Phillips Center for the Performing Arts
Full Time
position Listed on 2026-08-23
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Dr. Phillips Center at 155 E Anderson St, Orlando, Florida, seeks a Guest Services Lead to coordinate staff and volunteers during performances and events, ensuring exceptional guest service.
Responsibilities include directing GSRs and volunteers, handling guest inquiries, maintaining safety, ADA procedures, and reporting incidents; requires strong communication, teamwork, and the ability to stay calm under pressure.
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