Lobby Concierge & Guest Experience Champion
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-26
Listing for:
Loews Hotels, LLC.
Full Time
position Listed on 2026-08-26
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Loews Hotels at Universal Orlando is seeking a warm, welcoming Lobby Ambassador to be the face of the guest experience. You’ll greet guests, answer questions, and provide thoughtful, personalized service in the lobby and public areas.
You will collaborate with Guest Services, Concierge, and Security to ensure guests feel seen, heard and cared for. The role requires excellent English, flexible scheduling, and the stamina to stand and walk for long periods.
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