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Guest Relations Lead: Elevate Service & Team
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-30
Listing for:
Rosen Hotels & Resorts
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning
Job Description & How to Apply Below
Rosen Hotels & Resorts in Orlando seeks a Guest Relations Assistant Manager to oversee the daily operations of the Guest Relations Department and support staff, ensuring service excellence in line with company standards.
As second-in-command, you will lead, train, and coach the team, handle hiring and employee relations, manage vendor coordination with the Resident Manager, and ensure effective phone operations and guest issue resolution.
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