Director Food & Beverage

Position Summary The Director of Food & Beverage Services (Director) is accountable for the strategic development, implementation, and continuous evolution of enterprise-wide Food & Beverage strategies. This role provides strategic leadership over F&B operational standards, training, brand innovation, and financial performance across the entire resort portfolio. The position is responsible for developing and implementing all Food & Beverage standard operating procedures and initiatives at all locations, in addition to managing tactical support efforts and leading complex, cross-functional projects that shape the brand’s F&B sales and service experience.

This role reports to the VP Resort Operations & Customer Experience and works directly with resort leadership, senior stakeholders, and cross-functional departments to execute a cohesive, high-impact food and beverage service strategy across all site restaurants, pool bar grills, marketplaces, and other ancillary outlets. In addition, this position is the lead for future F&B concept research and development, including sourcing, positioning and global implementation of the brand’s evolving F&B Services strategy.

The Director leads and develops a corporate Food & Beverage team, including (but not limited to) the Associate Director, Corporate Chef and Food & Beverage Manager(s), and provides strategic guidance and developmental support to Regional Food & Beverage leaders. In addition, the position partners with the AVP of Resort Operations and Guest Experience and Director of Resort Activities to ensure a cohesive resort experience strategy for both ancillary and COA operations.

The Director works directly with General Managers, Directors of Operations, and on-site Food and Beverage leaders to drive strategy on Food & Beverage initiatives at the regional and market level. This includes enterprise project leadership, operational execution and defining project scope, timelines, deliverables, and resource plans in alignment with long-term F&B Services goals and guest satisfaction targets.

Relocation Assistance Available Expected Contributions Strategic & Operational Leadership Leads the development, implementation, and continuous improvement all F&B brand standards, concepts, and experiences across the enterprise.

Leads future F&B concept research and brand innovation efforts, including competitive benchmarking, sourcing, positioning, and rollout strategies.

Partners with Resort Operations Planning on new outlet and resort openings to ensure alignment with brand requirements, customer expectations, and business needs.

Champion’s the creation, delivery, and effectiveness of F&B service training programs.

Leads the development and execution of brand beverage standards, including supplier relationships, contract negotiations, and product distribution strategy.

Oversees enterprise F&B training strategy and supports the facilitation of site-level training efforts on all food and beverage service-related processes.

Partners with the quality team to maintain and update food and beverage service policies within Policy Studio and ensure alignment with brand standards.

Ensures all licensing obligations for Marriott Vacation Ownership and Hyatt Vacation Ownership brands are met, including compliance with brand agreements.

Oversees adherence to state and federal guidelines for food, beverage, and licensing standards, and proactively informs senior stakeholders of regulatory changes and operational impacts.

Partners with Resort Operations planning & Architecture & Construction (A&C) to provide guidance on F&B space planning for new resorts and concepts.

Reviews monthly financial statements for all regions, identifies performance gaps, and partners with site teams…