Human Resources Generalist - Entry Level

Location: Orlando, FL

Pay Range: $45,000 – $50,000/yr (Based on experience & qualifications)

Do you thrive at the intersection of people, process, and problem-solving? Join Entertainment Technology Partners (ETP) as a People Operations Generalist and help power the employee experience behind some of the world’s most iconic events and entertainment brands.

If you’re a confident HR professional who loves supporting employees, navigating complex situations with empathy, and keeping compliance on track — this is your opportunity to grow into a broader, employee-facing generalist role with a company that lives at the intersection of creativity and technology.

ETP is the parent company of a growing network of industry-leading brands in live events, broadcast, and entertainment technology. From backstage to boardroom, we fuel extraordinary experiences through innovation, service, and a people-first approach. With global impact and big ambitions, we’re redefining what’s possible in event production.

As a People Operations Generalist, you’ll serve as a key connector between frontline employees, People Operations administration, and leadership — ensuring consistent support, compliance, and a positive employee experience.

• Employee Support & Triage – Serve as a primary point of contact for employee questions and concerns, providing professional, empathetic guidance and determining appropriate next steps
• Employee Relations Intake – Conduct intake meetings, gather and document facts objectively, and elevate matters appropriately in partnership with People Operations leadership
• Compliance & Records Management – Maintain accurate personnel, confidential, and medical files in alignment with organizational standards and regulatory requirements
• Benefits Administration – Support enrollment, life events, invoicing, 401(k) coordination, and employee benefit questions
• Leave & Claims Management – Coordinate leave administration, workers’ compensation cases, unemployment claims, and required compliance documentation
• Safety & Risk Support – Assist with safety reporting, documentation, and development of training initiatives in collaboration with internal teams and external vendors
• Policy & Regulatory Awareness – Monitor labor law updates and assist with reviewing and updating company policies and procedures
• Investigations & Documentation – Support investigations and prepare documentation related to disciplinary actions or terminations in collaboration with leadership
• Manager Partnership – Provide operational guidance, documentation support, and resources to managers navigating employee performance or workplace concerns
• Engagement & Programs – Coordinate onboarding, orientation, training programs, benefits events, and employee engagement initiatives
• Systems Administration – Act as a systems administrator for UKG and Workforce Management, troubleshooting issues and developing tools to enhance efficiency

• Experience in HR, People Operations, or a related generalist/coordinator role.
• Strong documentation skills and the ability to handle sensitive information with discretion.
• Excellent communication skills with a calm, solutions-oriented approach.
• Working knowledge of employment laws, compliance practices, and employee relations fundamentals.
• Experience with HRIS systems (UKG preferred) and Workforce Management platforms.
• A collaborative mindset with the confidence to support both employees and leaders.

• Innovative Industry – Support the teams that create world‑class entertainment experiences
• Growth‑Focused Culture – Expand your HR expertise in a fast‑paced, team‑first environment
• Comprehensive Benefits – Medical, dental, vision, life & disability insurance, 401(k) with company match, flexible spending account, and paid time off (12 days PTO + 8 holidays)
• Supportive Team – Join a company that values its people and invests in their success

ETP is a Tobacco‑Free and Drug‑Free Workplace and an Equal Opportunity Employer. We participate in E-Verify and comply with all applicable leave laws including FMLA. Learn more about FMLA here.

Ready to support the people behind the best shows in the world? Apply now and take your People Operations career Beyond Technology with ETP.

Entertainment Technology Partners, LLC is the parent to a collection of exceptional brands in the live event, broadcast, and entertainment technology services industry. A dynamic collection of like‑minded businesses with a global reach, ETP is focused on building strong relationships and delivering high‑quality experiences through technology, customer service, and imagination. Visit us at