HDQ Regional HR Manager

IAD VIRGINIA, 23941 Cargo Dr, Dulles, Virginia, United States of America •

HDQ FLORIDA, 13495 Veterans Way, Orlando, Florida, United States of America •

DTW ROMULUS, 28529 Goddard Rd, Romulus, Michigan, United States of America

Posted Monday, July 13, 2026 at 4:00 AM

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams.

Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata we foster diversity, nurture ambition, and celebrate achievement. If you re inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

On the ground,
dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John

F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.

Job Title: Regional Human Resources Manager

Location: US East Region (Field-Based / Regional Office)

Reports To: VP, People Strategy

Department: Human Resources

FLSA Status: Exempt: pay will depend on experience, location, skills, certifications, and internal equity

Position Summary

The Regional Human Resources Manager (RHRM) provides strategic HR leadership, operational oversight, and consultative guidance across multiple airport stations within East Region of dnata US, except NY. Serving as a key bridge between Corporate HR Leadership and the field, this role applies deep business knowledge and human resources expertise across multiple jurisdictions to continuously optimize operational efficiencies. The RHRM oversees local HR Managers and serves as a trusted advisor to the Area Directors, Station General Managers, and cross-functional leadership, ensuring the successful execution of corporate strategies, compliance, and culture-building initiatives while facilitating positive relationships between Team Members and Senior Management.

Essential Duties and Responsibilities

Strategic Leadership & Cross-Functional Partnership

• Corporate & Strategy Realization: Partner with Senior Management to establish and execute human resources strategies, translating corporate initiatives and Center of Excellence (COE) rollouts into actionable regional plans.
• Cross-Functional Consultation: Provide strategic advice, HR expertise, and day-to-day consultation to operations and station management.
• Change Management: Act as a catalyst for organizational development by recommending innovative approaches, progressive policies, and change management procedures to optimize regional efficiency.
• Data & Progress Tracking: Generate and interpret regional HR metrics (e.g., turnover, headcount, audit compliance) to provide high-level insights, keeping details organized to track task progress and strategic initiatives to completion.

Compliance, Labor & Operations

• Multi-Jurisdictional Compliance: Direct and lead the administration of company policies, ensuring strict adherence to airport authority guidelines, federal, state, and local labor laws across multiple jurisdictions.
• Comprehensive Labor Relations: Manage the regional deployment and implementation of Collective Bargaining Agreements (CBAs); ensure the contract is followed, support grievances and arbitrations, and participate in collective bargaining activities.
• End-to-End Employee Relations: Manage internal and external compliance or employee complaints within the region from initial notification through thorough investigation and final resolution. Assist legal and corporate teams with responses to discovery requests.
• Separ…