Senior IT Quality Engineer

OUC - The Reliable One
, is presently seeking a Senior IT Quality Engineer to join the Technology division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

We are looking for a senior, software-focused Quality Engineering professional to lead and advance quality engineering practices across our Digital and Technology organization. This role partners closely with IT leadership and cross-functional delivery teams to establish consistent, measurable quality processes and drive continuous improvement throughout the software development lifecycle (SDLC).

In this role, you will serve as a subject matter expert in Quality Engineering and Quality Assurance, applying data-driven methodologies, including Six Sigma, to improve software quality, process maturity, and delivery outcomes. You will collaborate with development, testing, and production teams, mentor quality professionals, define and track quality metrics, and support audit and compliance activities. We are seeking a hands‑on quality leader who combines technical depth, analytical rigor, and strong communication skills to influence teams and guide them through change.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals.  to learn more about what we do.

• A Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, MIS, or a related field, or an equivalent combination of education and experience
• 7+ years of experience in Software Quality Assurance, including manual and automated testing, defect management, and reporting, with 4+ years leading or managing medium to large-scale IT quality engineering initiatives
• Proven experience applying Six Sigma methodologies in a software development environment, with a strong understanding of SDLC processes (Agile and Waterfall)
• Strong technical and analytical skills, including experience with ALM and SDLC tools, quality metrics development, and data-driven process improvement
• Six Sigma Black Belt certification (ASQ or equivalent) or the ability to obtain certification within one year of hire
• Excellent communication and influencing skills, with the ability to collaborate across technical and business teams, mentor others, and drive adoption of quality standards

• Competitive compensation
• Low‑cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC’s Hybrid Retirement Program includes a fully funded cash balance account, defined contribution with employer matching along with a health reimbursement account
• Generous paid vacation, holidays, and sick time
• Paid parental leave
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
• Wellness incentives and free access to all on‑site OUC fitness facilities
• Access to family‑oriented recreational areas
• Paid Conference and Training Opportunities
• Hybrid work schedule

Salary Range: $92,575 - $115,719 annually - commensurate with experience

Location: “The Greenest Building in Downtown” - Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801

Please see below a complete Job description for this position.

Establishes, implements, and trains others on quality engineering and compliance processes for the Digital and Technology IT organization. Works closely with IT Leadership to develop and implement an overall quality maturity roadmap and plan for each IT functional area. Collaborates with development, testing, and…