Asset Specialist

VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!,

SYFY, and Golf Channel, with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, Golf Now, Golf Pass, and Sports Engine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.

The Asset Specialist serves as the relationship owner for all third-party hardware vendors and manages workflow to ensure the hardware is ordered, tracked, returned, and delivered. This position works as the liaison with Finance to provide reconciliation reporting of all hardware that’s been ordered and delivered, maintains in-house hardware storage, and provides support to both the Activation and Support teams when complex hardware issues arise.

• Manages and monitors hardware inventory for third-party vendors and internal storage
• Tracks deliveries to and from partners
• Provides escalation point for partners when additional hardware is needed
• Forecasts inventory levels and orders capital stock as necessary
• Assists Implementation and Support teams when RMAs are needed or if hardware issues arise
• Creates hardware and software documentation for all products
• Performs intuitive user acceptance testing of new product features involving hardware
• Strategically modifies hardware processes to improve customer experience
• Works through Salesforce analytics to determine efficiency growth opportunities
• Consistently reviews processes to ensure optimal performance and efficiencies
• Helps team when various urgent projects are needed
• Works with Finance to provide reporting and reconciliation for all hardware
• Communicates all moving pieces of the hardware journey with all parties to keep informed throughout

• 2+ years of relevant experience, previous domestic and international logistics experience preferred
• Detail-oriented and well-organized
• Working knowledge of Salesforce software
• Conveys patience, leadership, and calm in stressful situations
• Effective teamwork and interpersonal skills

• Working knowledge of the hospitality, accounting, and/or golf industry is desirable
• Previous experience with the Golf Now suite of products, or other electronic reservation/POS systems, is highly desirable

• Must be based in Orlando, FL
• This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
• Willingness to work evenings, weekends, and holidays as needed during critical projects.
• Ability to be on-call during major implementations.

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to…