Senior Programmer Analyst; Salesforce Developer​/Architect

Overview

OUC - The Reliable One is seeking a Senior Programmer Analyst (Salesforce Developer / Architect) to join the Technology division. The role acts as the technical lead and subject matter expert for OUC's Salesforce platform, driving support and enhancement of multiple custom applications across operations, sales and marketing, customer service, billing, and meter-to-cash functions.

We are looking for a collaborative, detail-driven problem solver with deep Salesforce development and platform expertise to architect, deliver, and continuously improve scalable, secure solutions while acting as the technical owner of the platform and its applications. The role involves designing and implementing Salesforce solutions, translating complex business requirements into robust technical designs, overseeing testing and deployments, managing platform health and upgrades, and collaborating with internal teams and external vendors.

OUC is a leading municipal utility in Florida committed to innovation, sustainability, and community service. The mission is to provide exceptional value to customers and the community by delivering sustainable and reliable services and solutions.

to learn more about what we do.

What you will do:

• Design, develop, and support custom Salesforce solutions, including Apex, automation, integrations, and data models
• Serve as the technical owner of multiple Salesforce applications, ensuring platform stability, security, and scalability
• Analyze system behavior and transaction flows to ensure accurate processing and reliable results
• Translate business requirements into technical designs and participate in solution design discussions
• Write and execute unit and integration test plans; support deployments across Salesforce environments
• Support Salesforce platform administration, including user access, licensing, environments, and troubleshooting
• Participate in Salesforce upgrades, release readiness, testing, and production implementations
• Assist in triaging and resolving Salesforce application production issues per OUC service levels
• Collaborate with IT teams, business partners, and vendors to resolve complex system issues
• Maintain clear technical documentation and support continuous improvement initiatives
• Provide technical guidance and mentoring to team members as appropriate

The ideal candidate will have:

Required / Core Capabilities

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, MIS, or a related field, or equivalent education/experience
• 7+ years of software development experience using formal SDLC methodologies (Agile and/or Waterfall) across multiple environments
• 3+ years of hands-on Salesforce experience in a senior technical role (Salesforce Developer, Programmer Analyst, or Architect), including Apex, integrations, automation, and data models
• Strong Salesforce platform administration experience, including user and license management, security configuration, environment management, troubleshooting, and ongoing maintenance
• Working knowledge of Salesforce Trailhead, release readiness, and continuous learning with Salesforce updates
• Experience writing and executing unit and integration test plans
• Familiarity with QA methodologies, requirements documentation, data analysis, and related IT disciplines
• Ability to translate business requirements into scalable technical designs and lead solution design discussions with stakeholders
• Ability to adapt to changing technology, work independently and collaboratively, manage multiple priorities, and communicate effectively with technical and non-technical audiences

Preferred / Highly Desired

• Salesforce certifications (Administrator, Platform Developer, or Architect) strongly preferred
• Experience as technical lead or solution architect for multiple Salesforce applications
• Exposure to multiple Salesforce clouds (e.g., Government Cloud, Marketing Cloud) and related platforms
• Experience with Lightning Web Components, Flow Builder, Apex, Java, SOQL/SQL
• Experience integrating Salesforce with data warehouses, BI tools, or enterprise systems
• Utilities/government/regulatory-industry experience;
  Meter-to-Cash experience a plus
• Experience mentoring junior developers and guiding cross-functional teams

Benefits and Compensation

• Competitive compensation and benefits package
• Low-cost medical, dental, and vision benefits with no probationary period; paid life insurance
• Hybrid retirement program with cash balance, employer matching, and health reimbursement account
• Generous vacation, holidays, and sick time; paid parental leave
• Educational assistance, tuition reimbursement, and professional development opportunities
• Wellness incentives and free access to on-site fitness facilities
• Hybrid work schedule

Salary Range: $104,328 - $130,410 annually, commensurate with experience

Location: The Greenest Building in Downtown – Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801

Job Purpose:

Serves as an expert-level resource for Salesforce cloud-based applications, SME for system…