Agent Support Specialist

Overview

4 Corner Resources is seeking an Agent Support Specialist to support a high growth real estate brokerage partner. This role focuses on delivering a smooth, accurate, and supportive experience for real estate agents from their first day forward. The Agent Support Specialist plays a key role in helping agents feel prepared, confident, and supported as they begin and grow their business.

Location: Onsite in Lake Mary, FL
Contract: 3-6 months
Rate: $20-22/hr
Schedule: 9:00am-6:00pm EST

• Manage the full onboarding lifecycle for newly affiliated agents.

• Prepare, distribute, and process onboarding documentation, including Independent Contractor Agreement materials.

• Review submitted documents for completeness and compliance, following up with agents to resolve missing or incorrect information.

• Partner with broker and internal teams to support licensing requirements, MLS access, and affiliations.

• Provide real time phone support to explain processes and resolve issues efficiently.

• Troubleshoot basic technology and platform issues and coordinate with vendors or internal teams when needed.

• Contribute to team goals related to onboarding speed, accuracy, and agent satisfaction.

• One to two years of experience in customer support, onboarding, call center, concierge, or technical support.

• Real estate administrative or brokerage operations experience preferred.

• Strong task management skills with the ability to support multiple onboarding workflows at once.

• High attention to detail with documentation review, data entry, and compliance tasks.

• Clear, professional communication skills across phone, email, chat, and video.

• Ability to work independently while collaborating with cross functional partners.

• Comfortable managing high volumes while staying organized and composed.

• Willing and able to learn new systems and troubleshoot unfamiliar tools quickly.