Technical Support Analyst
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-02-17
Listing for:
Revolution Technologies
Full Time
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Position Overview
We are seeking a Technical Support Coordinator to provide onsite technical support and coordination across end-user systems, audiovisual technologies, and enterprise IT environments. This role is responsible for installing, configuring, troubleshooting, and maintaining hardware, software, and collaboration technologies while supporting service delivery initiatives and IT projects.
Key Responsibilities- Install, configure, and maintain computers, mobile devices, printers, scanners, and related hardware/software
- Monitor and support systems using enterprise tools such as Active Directory and Microsoft Endpoint Configuration Manager (MECM)
- Troubleshoot and resolve hardware, software, and network-related issues; coordinate repairs or replacements as needed
- Assist with audiovisual setups and video conferencing support (Teams, Zoom, GoTo, etc.)
- Support Microsoft Teams Rooms and related AV equipment
- Collaborate with IT teams on projects, initiatives, and process improvement efforts
- Participate in after-hours on-call rotation and travel to remote locations for support when required
- Recommend tools, practices, and process improvements to increase operational efficiency
- High school diploma or equivalent (technical certifications preferred)
- Strong troubleshooting skills across hardware, software, and network environments
- Proficiency with Microsoft Office 365 (Outlook, Word, Excel, Teams) and Windows 10/11
- Strong organizational, multitasking, and problem-solving abilities
- Ability to work onsite in Southwest Orlando, FL (operating hours between 7:00 AM – 6:00 PM, Monday–Friday)
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