Systems Administrator, Sr

Position Summary

Department:
Information Technology

Location: Alabama

At Baptist Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

BAPTIST HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America’s Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued."

Employee-centric

• Baptist Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

The Senior Systems Administrator maintains and supports the organization’s multi-user software applications, information technology systems, and related technologies.

Essential Functions

• Performs complex problem resolution and documentation.
• Provides analysis of business and user needs to implement application/file changes to improve the system.
• Ability to develops project plans for system upgrades or other Information Technology (IT) related projects.
• Create testing plans, test scripts, performs system testing and document results.
• Perform configuration, testing, and document of those configuration changes as it pertains to clinical or business/custom applications.
• Support the interfaces and integration of data within the Orlando Health systems.
• Performs performance improvement tasks to resolve application related issues.
• Has a thorough understanding and ability to support the IT application system architecture.
• Performs software upgrades, and vendor fixes to operating systems and layered software packages including planning/scheduling, testing, and coordination.
• Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
• Performs daily monitoring of supported systems to ensure system integrity.
• Performs system monitoring and data evaluation for growth statistics, space forecasts, disk spaces planning and management.
• Defines standards for data backup / recoveries and maintains software/hardware inventories.
• Has thorough understanding of interfaces and/or file structure(s) between the core business software and any relevant Orlando Health IT systems or hardware.
• Creation, documentation and implementation of change requests.
• Develops and promotes standard operating procedures and process documentation.
• Maintains appropriate system security to meet state or federal regulations and to insure the confidentiality of all data.
• Actively mentor and guide less experienced staff.
• Independently serve periods of on-call coverage at scheduled intervals.
• May be required to support unplanned events during after-hours and weekends
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Understands the core business practice and the customers supported by the technology.
• Acts as a liaison between the business unit and Information Technology (IT) to resolve any IT-related issues.
• Maintains communication with IT managers…