Operations Automation Specialist

Summary

The Automation Specialist plays a critical role in the transformation, optimization, and day-to-day execution of Loyal Source’s recruitment marketing and automation ecosystem. This role supports high-volume operations by designing,maintaining, andoptimizingautomated workflows that improve recruiter efficiency, accelerate delivery, and enhance the candidate experience.

Operatinginthis role requires the ability to step directly into existing Automation workflows, quickly understand complex data and segmentation structures, independently troubleshoot issues, and continuouslyoptimizeautomation across therecruitmentlifecycle.

Under the guidance of the Enterprise Applications Manager – Delivery, the Specialistwillpartner with recruitment, delivery, marketing, and technology teams to align businessobjectiveswith automation solutions within

Bullhorn

Recruitment Cloudand emerging AI/agentic tools.

Pay Rate: $65,000 / year

• Design, build,maintain, andoptimizeautomated workflows supporting candidates, jobs, submissions, placements, and client communications.
• Develop advanced segmentation logic, dynamic lists, triggers, conditional paths, and multi-step journeys within Bullhorn Automation.
• Test,validate, and refine workflows to improve engagement, deliverability, data accuracy, and recruiter productivity.
• Troubleshoot workflow failures, data inconsistencies, and automation logic issues, resolving independently when possible.
• Maintain strong data hygiene standards, including consent management, lifecycle alignment, andsegmentationintegrity.
• Monitor and analyze automation performance, including engagement metrics, conversion rates, pipeline velocity, and workflow health.
• Support leadership reporting on recruiter efficiency, candidate engagement, and automation
  
  ROI.
• Collaborate with recruitment and delivery teams to translate operational needs into scalable automation solutions.
• Maintain clear documentation of workflows, decision logic, segmentation rules, and configurations.
• Provide advanced support and knowledge sharing for recruiters and internal stakeholders using automated tools.
• Leverages emerging AI tools and platforms (e.g., custom agents,Agentforce, copilots, and LLM-based workflows) to automate operational processes, reduce manual effort, and improve scalability.
• Builds, tests, anditeratescustom AI agents and prompt-driven automations to support business operations, customer workflows, and internal teams.
• Stays current on AI automation trends, tooling, and best practices through continuous learning, experimentation, and evaluation of new capabilities in the AI ecosystem.
• Demonstrates strong interest and/or prior experience in AI-powered automation, including experimentation with low-code/no-code AI tools, custom agents, or workflow orchestration platforms.

• 2–3 years of hands-on experience with Bullhorn Automation (preferred) or comparable marketing automation platforms.
• Strong working knowledge of Salesforce/Bullhorn Recruitment Cloudandrecruitment workflows.
• Proven experience building andoptimizingcomplex, multi-step automation workflows.
• Deep understanding of segmentation logic, workflow triggers, conditional automation, and lifecycle journeys.
• Ability to translate business and delivery requirements into scalable technical solutions.
• Strong analytical skills with experience interpreting engagement and performance data.
• Excellent written and verbal communication skills.

• Experience supporting high-volume or enterpriserecruitmentenvironments (Healthcare, Government, or regulated industries preferred).
• Familiarity with Workday,job boards, and ATS integrations.
• Experience with AI-driven automation and agentic workflow systems
• Experience supporting change management, workflow adoption, or recruiter enablement initiatives.

Knowledge of Bullhorn/automation platforms, recruitment workflows, segmentation logic, and AI-driven tools. Skilled in building, optimizing, and troubleshooting automation workflows, analyzing performance data, and documenting processes. Able to quickly understand complex systems, translate business needs into scalable…