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Escalation Engineer: Advanced Technical Support

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Outcomes®
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Network Security
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider in Orlando, Florida is seeking a Technical Support Engineer. This role focuses on advanced troubleshooting for complex customer issues, requiring strong skills in endpoint and network diagnostics. Candidates should have 3–5 years of experience in technical support, as well as relevant certifications such as CompTIA A+ and Network+. The position may involve after-hours incident response and the ideal candidate will effectively communicate technical findings to various stakeholders.
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