Systems Engineer II

Legal Employment Requirement

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases.
• Responsible for Application Administration of OSS applications supporting all Charter Divisions.
• Will participate in the full life‑cycle of systems engineering activities of high‑quality, scalable solutions.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Contribute to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.
• Review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Create detailed design documents and functional specifications for new applications/services and for enhancements to existing systems/services.
• Create work‑effort estimates for assigned tasks and support prioritization and release management.
• Develop core code modules, unit test tools, and release notes for enhancements and bug fixes.
• Install, administer, configure and maintain OSS applications including operating systems and related software.
• Provide 'on call' support to resolve OSS application issues after normal business hours.
• Use established change management processes, ensuring operational procedures are performed with minimal customer impact (i.e., during established maintenance windows).
• Work with database administrators to configure, tune and maintain databases in a variety of languages.
• Document system configurations and upgrades.
• Design and implement change control policies and disaster recovery plans.
• Monitor and assist in managing application, device availability, network conditions, system reliability and performance, service and program maintenance, and storage resources.
• Perform other duties as requested by supervisor.

• Ability to read, write, speak and understand English.
• Demonstrated in‑depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
• Demonstrated in‑depth ability to create detailed documentation to functionally understand new and existing applications.
• Demonstrated in‑depth ability to follow and implement established change and control policies and procedures.
• Demonstrated in‑depth ability to troubleshoot application problems.
• Demonstrated in‑depth knowledge of development tools, application frameworks, and testing tools.
• Demonstrated in‑depth knowledge of OSS applications and software.
• Demonstrated in‑depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process.

Bachelor's degree in Computer Science or related field, or equivalent experience; may require industry standard certifications.

• Application Development experience in relevant areas – 3 years
• Network OSS application experience – 2 years
• System Administration experience – 2 years
• Database support and development experience – 2 years
• Experience in Enterprise Application Integration (EAI) – 2 years

• Application Development experience in relevant areas – 5+ years
• Network OSS application experience – 3+ years
• System Administration experience – 3+ years
• Database support and development experience – 3+ years
• Experience in Enterprise Application Integration (EAI) – 3+ years

• Office Environment
• 'On Call' support, on a rotation basis

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

Charter Communications…