IT Specialist - Security Clearance Eligibility

Job Summary The IT Specialist is a hands‑on role responsible for the daily health, maintenance, and support of the company’s IT infrastructure. This position balances end‑user support with back‑end systems administration and proactive infrastructure patching. Reporting to the IT Manager, the Specialist ensures that all hardware and software are functional, updated, and aligned with the rigorous documentation standards required for NIST 800‑171 and CMMC Level 2 compliance.

This is a full‑time, on‑site position based in Orlando, FL.

• Active Directory & M365: Manage user life cycles (onboarding/offboarding), group memberships, and mailbox permissions within Active Directory and Microsoft 365 (GCC High).
• Automated Patching: Oversee the deployment of OS and third‑party software updates using PDQ Deploy and Threat Locker, ensuring all endpoints meet compliance timelines for vulnerability management.
• Virtualization & Storage: Perform routine health checks and resource allocation within the VMware vSphere environment and Synology NAS units.
• Hardware Lifecycle: Provision, image, and deploy workstations, servers, and peripherals; assist in the “Tech Refresh” rotation to phase out aging equipment.

• Tier 1‑3 Support: Act as the primary technical point of contact for onsite and remote staff, resolving issues related to hardware, software, connectivity, and simulation‑specific tools.
• Remote Management: Utilize Screen Connect to provide efficient remote assistance while maintaining secure connection protocols.
• Network Connectivity: Troubleshoot basic LAN/WAN issues, including VPN client connectivity and VLAN port assignments on Cisco hardware.

• Artifact Management: Maintain accurate, real‑time documentation for all IT activities, including hardware inventories, maintenance logs, and software baseline changes.
• Configuration Control: Ensure all systems are configured according to established security baselines; monitor for “configuration drift” using Threat Locker and Wazuh.
• Backup Integrity: Manage and test Veeam backups regularly to ensure data resilience and meet recovery time objectives (RTO).
• Software Whitelisting: Manage application requests and “ring fencing” policies within Threat Locker to prevent unauthorized software execution.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice.

• Education: Bachelor’s degree in IT/Related field OR 4+ years of professional IT experience.
• Experience: 2–4 years in a Help Desk or System Admin role, preferably within a regulated industry (Defense, Aerospace, or Finance).
• Core Technical Stack:
  • Virtualization: Competency in VMware vSphere (vCenter management).
  • Infrastructure: Experience with Windows Server (2019/2022) and Active Directory/GPO.
  • Tools: Proficiency with PDQ Deploy/Inventory, Veeam, Threat Locker and PRTG.
  • Networking: Basic understanding of Cisco switching and Firepower firewalls.
• Certifications: CompTIA A+ or Network+ required;
  Security+ CE highly preferred for compliance requirements.

• Documentation Discipline: High attention to detail; understands that “if it isn’t documented, it didn’t happen” in a CMMC environment.
• Communication: Ability to explain technical solutions to non‑technical staff clearly and professionally.
• Physical: Ability to lift up to 50 lbs and perform tasks under desks or in server racks.
• Clearance: Must be a U.S. Person capable of obtaining a Security Clearance.

• Excellent written and spoken communication skills for documentation, intra‑team, and interdisciplinary communication.
• Able to work in a fast‑paced production environment with ability to handle multiple competing tasks and demands simultaneously.
• Demonstrates a high level of professionalism when engaging with coworkers, customers and external partners in the conduct of duties.
• Able to interpret…