Enablement Coordinator

At Cloudbeds, we’re not just building software; we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners.

As an Enablement Coordinator, you will play a key role in supporting the day‑to‑day execution of Cloudbeds’ enablement programs. This role is focused on operational excellence and execution, ensuring our Sales teams have the resources, training, and support they need to succeed.

You will work closely with our Enablement Lead to manage training programs, maintain enablement systems, support onboarding, and ensure that enablement resources are accurate, accessible, and continuously improved. Your work will directly impact how quickly new hires ramp, how effectively our teams adopt tools and processes, and how well our global revenue teams stay aligned.

We partner closely with Sales, Marketing, Product, and Operations to deliver training, resources, and systems that support every stage of the customer journey. We value structure, clarity, and continuous improvement, and thrive on creating order, supporting others, and ensuring things run smoothly behind the scenes.

• Support inbound Sales questions and manage internal support channels to ensure timely responses.
• Manage Salesforce case queues and support internal request workflows.
• Maintain and organize knowledge systems (Guru and other tools), ensuring content is accurate and up to date.
• Create and manage enablement resources such as Salesloft playlists, internal guides, and training materials.
• Support onboarding programs, including kickoff coordination, learning path management, and survey tracking.
• Assist in the creation and maintenance of product, partner, and process training programs.
• Manage access and administration across enablement tools (Cloudbeds University, Articulate, Slack groups, Gmail groups, etc.).

• Experience in Sales Enablement, Operations, Customer Support, or similar roles.
• Strong organizational skills and attention to detail.
• Ability to manage multiple workflows and prioritize effectively.
• Familiarity with CRM systems such as Salesforce.
• Strong written & verbal communication skills in English and the ability to support cross‑functional teams.
• Comfortable working in a fast‑paced, remote environment.
• Proactive mindset with a focus on keeping systems organized and running smoothly.

• Experience supporting onboarding or training programs.
• Familiarity with tools such as Salesloft, Guru, AI Tools, or LMS platforms.
• Experience working in SaaS or a high‑growth environment.
• Bilingual.

We are the World’s Best Hotel PMS Solutions Provider and have landed on Deloitte’s Technology Fast 500 again in 2024. We operate as a completely remote team and pride ourselves on building AI‑powered solutions that solve hoteliers’ biggest challenges.

Behind Cloudbeds’ revolutionary technology is a team redefining what’s possible in hospitality. We’re 650+ employees across 40+ countries, speaking 30+ languages, united by a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing hotel operations, we’re coding, designing, and shipping the future of hospitality.

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays – enjoy an extra long weekend every month
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to manager training, upskilling, and knowledge transfer programs

• Best All‑In‑One Hotel Management System | Hotel Tech Awards  (2025)
• Overall 10 Best Places to Work | Hotel Tech Awards  (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500…