Systems Support Specialist
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-05-31
Listing for:
247Hire DEMO
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Responsibilities
- Provide technical support and troubleshooting for a variety of computer systems and software applications
- Assist users with hardware and software issues, including installation, configuration, and maintenance
- Diagnose and resolve network connectivity problems and ensure the reliability of network infrastructure
- Implement and maintain security measures to protect systems and data
- Provide training and guidance to users on the proper use of technology
- Maintain detailed records of support activities and document solutions to common problems
- Collaborate with IT team members to identify and implement process improvements
- 2-3 years of experience in a systems support or IT helpdesk role
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Proficient in Windows and macOS operating systems
- Knowledge of networking protocols and troubleshooting techniques
- Familiarity with common software applications and productivity tools
- Ability to work independently and as part of a team
- Certification in CompTIA A+ or equivalent preferred
- Technical support and troubleshooting for computer systems and software applications
- Hardware and software installation, configuration, and maintenance
- Network connectivity troubleshooting and network infrastructure maintenance
- Implementing and maintaining security measures to protect systems and data
- Providing training and guidance to users on technology usage
- Maintaining detailed records and documenting solutions to common problems
- Collaborating with IT team members to identify and implement process improvements
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Proficiency in Windows and macOS operating systems
- Knowledge of networking protocols and troubleshooting techniques
- Familiarity with common software applications and productivity tools
- Ability to work independently and as part of a team
- CompTIA A+ or equivalent certification (preferred)
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