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Senior Account Escalation Engineer – Reliability Lead
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-06-02
Listing for:
ServiceNow
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Systems Engineer, Technical Support
Job Description & How to Apply Below
Service Now is seeking a Senior Account Escalation Engineer in Orlando, Florida. In this role, you will drive the successful closure of complex technical issues while collaborating with cross-functional teams, ensuring high customer satisfaction.
The ideal candidate will possess deep technical expertise, excellent customer-facing skills, and a passion for troubleshooting the technology stack from front-end to back-end. A background in AI integration and web-based application performance tuning is crucial.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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