Engineer Content Delivery Network

Position Summary

The Fastly Content Delivery Network (CDN) Engineer is responsible for the design, implementation, optimization, and reliability of Content Delivery Network (CDN) services leveraging Fastly’s edge platform. This includes VCL configuration, edge compute logic, caching strategy design, security controls, observability, and performance tuning to ensure high availability, low latency, and secure content delivery across digital properties. This Engineer maintains the Content Delivery Network (CDN) and collaborates with Dev and operational teams for change management and incident response.

The Engineer excels when working on complex projects, is motivated to deliver results, maintains operational excellence, and exhibits the Jet Blue values of Safety, Caring, Integrity, Passion, and Fun.

• Designed and maintained Fastly services, VCL configurations, edge dictionaries, and backend definitions.
• Implemented scalable caching strategies aligned with application requirements.
• Ensured optimal TTL, shielding, and origin failover configurations.
• Analyzed cache hit ratios, origin performance, and request patterns.
• Tuned edge logic to improve latency and reduce unnecessary origin fetches.
• Partnered with application teams to refine cache-control headers and edge behavior.
• Participated in on‑call rotations for CDN‑related incidents.
• Conducted root cause analyses (RCAs) for production issues.
• Implemented proactive monitoring and alerting enhancements.
• Managed Fastly services via Terraform or API‑driven automation.
• Reduced manual configuration drift.
• Contributed to CI/CD integration for CDN deployments.
• Other duties as assigned

• Bachelor’s Degree in Computer Science or related IT discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Three (3) years of experience in a production operations environment
• Three (3) years of experience in Content Delivery Network (Fastly Preferred) Management
• Three (3) years of experience coding and scripting in one of the following:
  Python, Bash, Power Shell
• Excellent knowledge of Continuous Integration (CI)/Continuous Delivery (CD) and Infrastructure as Code (IaC) automation tools
• Demonstrates strong command of custom VCL logic, request/response handling, edge dictionaries.
• Effectively analyzes metrics to optimize latency and hit ratio.
• Strong use of logs, metrics, and dashboards for troubleshooting.
• Deep understanding of caching, shielding, failover, origin health checks.
• Available for overnight travel (up to 10%)
• In possession of valid travel documentation with the ability to travel in and out of the United States
• Able to work flexible hours and be available for emergency responses on short notice
• Must pass a pre‑employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

• Four (4) years of experience working as a Content Delivery Network (CDN) Administrator
• Four (4) years using a Automation Languages like Ansible, Terraform/ Open Tofu
• Proficient in WAF rules, rate limiting, bot controls.
• Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/Dev Ops/SRE
• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• Must be an appropriate organizational fit for the Jet Blue culture, that is, exhibit the Jet Blue values of Safety, Caring, Integrity, Fun and Passion

• Computer and other office equipment
• Traditional work environment

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

• The base pay range for this position is between $90,500.00 and $ per year. Base pay is one component of Jet Blue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crew member stock purchase plan, short‑term and long‑term disability coverage, basic life insurance, free space available travel on Jet Blue, and more.

Jet Blue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City