Security-Minded IT Systems Administrator; Hybrid

• 3–5 years of experience in IT support, systems administration, or IT/security operations
• Strong understanding of IT security fundamentals including MFA, password hygiene, identity and access management, and endpoint security
• Experience administering platforms such as Microsoft 365, Google Workspace, Dropbox, Okta, 1
  
  Password, or similar systems
• Comfortable working with modern AI tools such as ChatGPT, Claude, Cursor, or similar technologies
• Strong troubleshooting, organizational, and communication skills
• Ability to support both technical and non-technical users professionally and patiently
• Comfortable learning new systems, workflows, and technologies in a fast-paced environment
• Strong attention to detail with the ability to stay organized across multiple responsibilities
• Ability to work independently while also collaborating effectively within a team
• Positive attitude with a willingness to learn, adapt, and grow
• Ability to handle sensitive systems, company data, and confidential information responsibly

Preferred Qualifications & Skills

• CompTIA, Microsoft, Google, or other IT/security certifications
• Experience supporting a professional services, engineering, architecture, or design firm
• Familiarity with Git Hub, Vercel, Supabase, or other cloud-based administrative platforms
• Experience with endpoint management or security monitoring tools
• Experience supporting hybrid technical and non-technical teams
• Basic scripting or automation experience

• Manage employee onboarding and offboarding across company systems and platforms
• Administer user accounts, permissions, and access controls across cloud-based systems and internal applications
• Support password management, MFA enrollment, and company-wide security best practices
• Help maintain endpoint security, account hygiene, and credential management standards
• Monitor systems and environments for unusual access, failed logins, expired credentials, or operational concerns
• Assist with software licensing, subscriptions, and vendor account administration
• Maintain internal IT documentation, procedures, and operational runbooks
• Run regular access reviews, audits, and account cleanup processes
• Support staff with troubleshooting, setup, and day-to-day technology needs
• Assist with administration and support of AI tools such as ChatGPT, Claude, Cursor, and related platforms
• Help employees use AI tools safely and responsibly within company policies and guidelines
• Assist with AI-related account management, user access, billing, and platform organization
• Help develop internal training resources, cheat sheets, and support documentation for technology and AI tools
• Collaborate closely with leadership on operational improvements, technology initiatives, and evolving workflows
• Contribute positively to a collaborative and high-performing office culture
• Annual Bonus
• Minimum of 3 weeks PTO + paid holidays and sick time
• Excellent company-paid employee medical
• Sponsored dental, vision and Teladoc plans
• 401(k) program participation with employer contribution
• Reasonable flex schedule
• Opportunities to experience resorts and theme parks
• Paid covered/adjacent parking in Downtown Orlando
• Innovative office environment and team culture!
• Opportunity for personal growth and development