General Manager - Security

Job Description

The General Manager, Security for the Small, Medium, and Corporate (SMC) customer segment, leads an organization of sales specialists and technical experts to provide top‑tier solutions to SMC customers. This role emphasizes driving digital transformation and AI initiatives, offering both sales and technical thought leadership.

• As General Manager, Security for the SMC customer segment, lead a team of sales specialists and technical experts to deliver top‑tier solutions to SMC customers, driving momentum into the new AI era for customers and partners.
• Provide inspirational sales leadership to drive customer success.
• Foster a culture of customer‑centricity, accountability, collaboration, and ambitious goal‑setting within the team.
• Lead digital transformation and AI projects by selling business outcomes and expanding IT and business connections for customers.
• Collaborate with key partners to enhance sales capabilities and reach within your area.
• Empower and enable specialist sales and technical managers to achieve cloud business growth, meet or exceed targets, and accelerate customer value through cloud services in Modern Work & Security.
• Influence technical and product leadership within the organization and drive engagement with CISO and other CxOs.
• Offer technology thought leadership to customers, aligning solutions with their digital transformation and AI needs.
• Personally engage at the CxO level to support and coach teams on new opportunities.
• Drive market influence by leading and coaching sales and technical managers to deliver comprehensive business solutions in Modern Work Security & Compliance.
• Ensure a robust pipeline and consumption targets, with specialist sellers closing the majority of cloud revenue and technical specialists driving customer technical decisions.
• Maintain consistent coaching rhythms following Microsoft’s sales coaching framework.
• Create clarity, generate energy, and deliver success through impactful people and readiness agendas.
• Enhance organizational health and capabilities, preparing for future market needs.
• Build a high‑performing team by hiring diverse talent, prioritizing development, and leading by example.

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or a related field, with a minimum of 8 years in technology‑related sales or account management.
• Minimum of 11 years in technology‑related sales or account management, or a Bachelor’s degree with 8+ years of experience.
• At least 3 years of people management experience.
• Preferred: 7+ years of people management experience, and deep knowledge of productivity and security software suites such as Microsoft Modern Work, Security & Compliance, Crowd Strike, Okta, etc.

• The base pay range for this role across the U.S. is USD $155,000 - $200,000 per year.
• Eligibility for additional benefits and compensation varies by role.