Microsoft 365 Solutions Developer

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Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package , along with the opportunity to work within an innovative and collaborative environment.

Join our Innovation Team as a Microsoft 365 Solutions Developer open to multiple office locations.

We are seeking a skilled Microsoft 365 Solutions Developer to join our dynamic team. The ideal candidate possess strong technical and analytical abilities. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates strong initiative, adaptability, and innovation, we invite you to join our team.

This role will be based in one of our offices, on a hybrid basis. This role reports to the Director of Innovation and Client Value.

Position Summary

This is a technical role that will be responsible for designing, developing, troubleshooting, supporting, and implementing client-facing cloud-based applications and solutions using Microsoft 365 technologies. The Microsoft 365 Solutions Developer will partner with various stakeholders and the firm’s Innovation group to develop forward-thinking, innovative solutions that take our custom Microsoft 365 solution offerings to the next level.

Key Responsibilities

• Serves as a Microsoft Office 365 developer with a focus on SharePoint Online and the Microsoft Power Platform including Power Automate, Power Apps, and Power BI
• Collaborates with stakeholders, business analysts and lateral IT teams to draft requirements and identify functional specifications for assigned projects and initiatives
• Designs, implements, and maintains solutions according to agreed specifications
• Maintains knowledge of GT Information Security policies and approval processes related to Microsoft 365 and other cloud technologies used within the department
• Monitors assigned Microsoft 365 solutions to proactively identify and resolve issues
• Provisions Microsoft 365 solutions for approved users
• Implements and maintains user life cycle processes and procedures
• Stays current with the latest Microsoft 365 features, updates, and best practices
• Recommends and implements improvements on Microsoft 365 technologies as directed by the manager
• Provides technical support and guidance to end-users and other team members on assigned applications
• Creates and maintains technical documentation, including design specifications, user guides and training materials
• Other duties as deemed appropriate by the manager

Qualifications

• Ability to research and develop expertise in emerging Microsoft 365 and cloud-based technologies
• Ability to analyze technology incidents, apply resolutions, or implement temporary solutions to minimize disruption to business operations
• Ability to provide guidance to a diverse group of local IT professionals to deliver and support assigned solutions to users
• Ability to interface professionally with stakeholders and provide guidance to same
• Ability to read, analyze and interpret manuals and documents
• Demonstrate effective written and verbal communication skills with the ability to explain technical issues in non-technical terms
• Ability to build and maintain strong and positive relationships within the Innovations and IT organization
• Ability to react to changing business needs and prioritize tasks accordingly with minimal supervision
• Technical understanding of cloud concepts
• Appears on camera for video meetings with colleagues and vendors
• Ability to remain professional under stressful situations

Education & Prior Experience

• Bachelor’s Degree of Engineering, Computer Science, Information Technology, or related field; or equivalent work experience
• Minimum four years of relevant professional experience
• Experience configuring and troubleshooting technology products,…