Learning Lead
Job in
Orlando, Orange County, Florida, 32801, USA
Listed on 2026-06-20
Listing for:
Johnson & Johnson
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Support, Digital Media / Production, Technical Writer, Technical Support
Job Description & How to Apply Below
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn
more at
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Quality
Job Sub Function:
Quality Training
Job Category:
Professional
All Job Posting Locations:
Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States
Job Description:
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at
We are searching for the best talent for a Learning Experience Lead to be located in Pittsburgh, PA;
Raleigh, NC;
Charlotte, NC;
Orlando, FL;
Phoenix, AZ;
Horsham, PA or Dallas, TX.
Purpose:
The Learning Experience Lead supports Patient Service Center (PSC) by designing, executing, and optimizing learning communications and delivery strategies that drive adoption, readiness, and learner experience. This role ensures learning initiatives-from onboarding to process updates-are clearly communicated, effectively deployed, and aligned with operational needs.
Responsibilities:
Learning Communications Strategy & Execution
* Develop and execute comprehensive communication plans for:
* New hire onboarding curriculums
* Training updates and refresher trainings
* Process changes and business-critical updates
* Create clear, actionable communication materials (announcements, job aids, leader talking points, reinforcement messaging) to support learning initiatives
* Identify and leverage multiple communication channels (LMS, email, Teams, etc.) to ensure effective delivery, visibility, and trackability of messaging
Training Rollout & Delivery Support
* Lead end-to-end training rollout communication plans aligned to program timelines
* Partner with instructional designers, trainers, and LMS administrators to ensure all learning deliverables are reviewed, approved, and ready for deployment
* Ensure LMS communications and notifications support successful training adoption and completion
* Support execution of the training strategy with delivery teams, ensuring alignment to learner needs and operational readiness
Compliance & Learning Systems Coordination
* Utilize Veeva Vault to submit training deliverables for legal and compliance review
* Track approval progress, manage feedback cycles, and ensure timelines are met
* Maintain version control and ensure all materials meet regulatory and organizational standards
Learner Experience & Continuous Improvement
* Drive innovative approaches to onboarding and learning experiences to improve engagement and efficiency
* Ensure trainer readiness through proactive scheduling, communication, and alignment on materials and expectations
* Monitor learner satisfaction and feedback to continuously improve training effectiveness and experience
* Identify opportunities to streamline processes, improve efficiency, and enhance communication impact
Other:
* Other responsibilities as required
* Up to 20% travel may be required.
Required Qualifications
* Bachelor's degree in a related field
* 4+ years of experience in learning experience…
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