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Senior CCaaS & CRM Architect AI-Driven Engagement
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-06-26
Listing for:
GAC Solutions
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Consultant, CRM Systems & Management
Job Description & How to Apply Below
GAC Solutions located in Orlando, Florida, is looking for an experienced architect with over 10 years of expertise in solution and CRM architecture. The successful candidate will design complex customer engagement ecosystems and provide technical recommendations for various platforms.
This role involves working closely with business stakeholders, translating service needs into architectural options, and creating integration roadmaps. Strong knowledge of platforms like Salesforce and Genesys is essential, along with an understanding of service analytics.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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