Digital Product Manager

Digital Product Manager

• 6‑month contract with HIGH potential to extend
• Benefit options included
• 40-hours a week
• 4-days onsite

• Responsible for maintaining program-level new business feature delivery roadmaps by partnering closely with Product Owners and IT leadership for assigned delivery teams as assigned.
• As assigned, responsible for creation of specific program or individual team level executive reporting.
• Responsible for Digital program escalation and resolution accountability for issue and production incident management, defect remediation, and maintenance for specified Digital Products and related applications.
• Provides consultation, analysis, and recommendations to external departments and vendors regarding Digital system technical processes and specifications as needed.
• Creates project plans and/or schedules, assigns tasks, identifies risks, and reports on project progress.
• Assists team with Identifying, advocating for, developing, and implementation of production sustainment process and procedural needs.
• The position requires extreme attention to detail, high organization skills, and confidence in decision making while maintaining composure and a readiness to face new challenges.

• Performs complex quantitative and qualitative analysis for business processes and/or projects.

• Manages small to medium projects, business processes or parts of larger ones – primarily related to Compliance, Legal, and Regulatory needs which often come with specific fixed deadlines.
• Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.

• Liaises with Digital Product Managers, Scrum Masters, business partners, IT, Finance, etc. to ensure assigned reporting is accurate, timely, and the appropriate level of detail.
• Develops detailed timetables and sequencing of activities to successfully complete assigned deliverables and projects.
• Writes user stories, develop forms, records, and systems to document activities, progress, and completion.

• Bachelor’s/Master’s degree in Digital, Business, Finance, Accounting, Statistics,Mathematics, or 3+years’ experience in specific related field (IT Program Management, IT delivery, IT production incident management, IT operations, IT project management).
• 1+ years producing road mapping for business partner consumption, required.
• Experience with working directly with executives from various business units to understand what drives their decision making to tailor to their specific reporting needs, required.
• 2+ years IT project management (PM or Scrum Master) experience, preferred.
• 2+ years of Digital product management, plus.
• Strong understanding of the causative relationship between Business and IT teams.
• Experience with project management software (Application Lifecycle Management, Jira, Trello, Microsoft Project, Cherwell, etc.) preferred.
• Ability to take direction, work independently with minimal supervision and thrive under deadlines.
• Strong desire to learn and adapt in an evolving environment.
• Highly effective relationship builder, with proven ability to partner across organizations and collaborate effectively across all levels.
• Self-starter that can work independently, make decisions quickly, and take initiative.
• Extremely organized. Must be able to multi-task, with a proven history of working quickly, efficiently, and accurately under deadline pressures.
• Ability to proactively engage teams to deliver high quality work on time.
• Ability and willingness to work outside of standard office days/hours on occasion is necessary.
• Must have a great sense of humor.