Service Readiness Analyst

Veritas Prime specializes in Human Capital Management technology. We are dedicated to providing clients with the best service, focusing on our founding principles:
Truth. Excellence. Veritas Prime has deep expertise in the cloud and hybrid consulting space with advisory, design, implementation, and support services.

We are proud of our culture at Veritas Prime. We support one another, believe in knowledge sharing, encourage professional development, celebrate our successes, and have fun.

As a Service Readiness Analyst, you will serve as a critical bridge between system implementation and long-term operational success. In this role, you will perform quality assurance and functional validation efforts for Business Process as a Service (BPaaS) payroll deployment projects. You are responsible for ensuring that complex payroll configurations impacting Payroll Processing Services are accurate, compliant, and ready for "Go-Live".

This role requires a blend of technical oversight and collaborative project support. You will work closely with technical leads, functional experts, and client stakeholders to complete scenario testing, identify risks, document resolutions, and ensure a seamless transition from the project phase to steady-state operations.

• This role does not have any direct reports.

• Support BPaaS payroll deployment projects from the configuration phase through go-live.
• Perform QA validation on testing, tax/garnishment/payment configurations, and post-payroll service feeds.
• Execute functional testing for parallel processing, check printing, EFT, and garnishment files.
• Review and document payroll/tax issues, identify risks, and track resolutions.
• Collaborate with technical and functional leads to validate process readiness.
• Ensure compliance with federal, state, and local payroll regulations.
• Partner with internal and client teams for User Acceptance Testing (UAT) and post-go-live support.

• 3+ years of payroll processing or tax experience, preferably with SAP Employee Central Payroll.
• Expertise in reconciling Excel spreadsheets and using advanced lookups.
• Expertise in creating and delivering presentations to C-Suite and below.

• A degree in accounting, business, or a related field; advanced certifications in payroll (e.g., CPP) are a plus.
• Deep understanding of Payroll and Tax processes.
• Strong analytical and documentation skills.
• Excellent communication and problem-solving skills.
• Highly motivated to grow and contribute in a high-growth environment.
• Experience in QA, testing, or implementation is preferred.

• This position requires periods of sitting at a desk, standing, and working on a computer.

• The salary range for this position will be $71,500 - $85,750.

All offers of employment are dependent upon a successful background check.

Veritas Prime exudes Truth and Excellence in all aspects of our business, including in our hiring practices. Veritas Prime is an Equal Opportunity Employer and seeks to have a diverse workforce and will not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or other legally protected characteristics.

Everyone should have a seat at the table. Veritas Prime is committed to ensuring it has an inclusive workplace for all employees.