Supervisor of Epic Clinical Radiant Team

Benefits and Perks

• Benefits from Day One:
  Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403‑B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well‑being Resources
• Mental Health Resources and Support
• Pet Benefits

• Demonstrates proficiency or advanced functional knowledge of internal and applicable third‑party solutions, and the Microsoft suite of products.
• Develops and maintains collaborative relationships with all stakeholders; meets with customers and sponsors to capture business and technical requirements.
• Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality.
• Designs, builds, and configures within assigned system modules and any supporting third‑party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system.
• Designs and develops test scripts and materials for end‑to‑end workflow testing; performs unit, system, and integration testing per standards, including negative and regression testing; documents outcomes.
• Remains current on industry trends and vendor/application/system updates; ensures all software modifications/upgrades are working according to system specifications.
• Follows departmental standards for software configuration control, quality assurance, and version releases; provides documentation on system upgrades and new releases of system applications; provides training if required.
• Troubleshoots issues or system deficiencies and initiates escalation procedures as required; provides recommendations for resolution of the problems found.
• Leads multiple cross‑functional projects; understands project planning and coordination methodologies using project management skills, tools, and Lean methodologies; communicates project status of deliverables, shared issues, end‑user concerns, budget, and upcoming milestones.
• Actively participates in and leads project, team, departmental, and other meetings as required; reports status updates, accomplishments, tasks, and any barriers to the manager.
• Oversees projects with minimal supervision, including planning, design, execution, and ongoing monitoring of activities to ensure successful completion and meeting of deadlines.
• Acts as a super user of supported applications, trains, and mentors new employees with some coaching.
• Performs other duties as assigned.

• Mature, independent professional judgment and ability to work with no supervision [Required]
• Advanced ability to make appropriate decisions in stressful situations and handle multiple priorities and projects within deadline constraints [Required]
• Advanced knowledge of HL7 concepts and operating within an integrated healthcare applications environment [Required]
• High degree of theoretical and practical knowledge and expertise of clinical/technical workflows [Required]
• Technical skills and aptitudes in computer‑related applications or functions in Information Systems‑related aspects of laboratory testing and processes [Required]
• Demonstrated creative problem‑solving approach and strong analytical skills [Required]
• Must have strong written and verbal communication skills [Required]
• Ability to read text and numbers in English, and comprehend, measure, calculate, reason, and match [Required]
• Rapid learner [Required]
• Microsoft Office suite experience; proficient in PowerPoint and Visio presentations [Required]
• Knowledge of clinical/revenue cycle/business/technical workflow [Required]
• Proficiency of related application suite of products (within 3 months of completing classes) [Required]

• Associate [Required]

• Information Technology, Computer Science, Business Administration, Healthcare, or a related field

• 5+ in clinical, revenue cycle, business or technical work and EMR application/implementation [Preferred]
• 5+ in leading teams and providing feedback; communicating complex technical concepts to a non‑technical audience; and…