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Tier 2 Service Desk Specialist – Orlando Onsite
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-11
Listing for:
GLOTECH, Inc.
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
GLOTECH, Inc. in Orlando, FL is recruiting a Tier 2 Service Desk Technician to handle major incidents and requests for the United Parks & Resorts portfolio. The role includes monitoring, triage, and mentoring Tier 1 staff, with escalations as needed.
Strong AD and SQL scripting knowledge is required, along with a customer-focused approach and on-site availability in Orlando. Weekend and after-hours shifts are expected as part of a 24x7 operation.
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