Sr. Platform Engineer
Job in
Orlando, Orange County, Florida, 32801, USA
Listed on 2026-07-16
Listing for:
Apex Systems
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
Systems Engineer, Cloud Computing: Infrastructure & Operations, IT Support
Job Description & How to Apply Below
Sr. Platform Engineer
We are seeking a Senior Platform Engineer responsible for advanced troubleshooting and operational support across critical technology platforms. This role acts as a technical escalation point, coordinating with business stakeholders, internal infrastructure teams, and external vendors to diagnose issues, drive resolution, and improve platform stability over time.
Key Responsibilities
- Provide vendor-based software support and serve as the technical point of contact for vendors, peers, and infrastructure operations partners.
- Triage incidents by identifying symptoms, determining ownership, and engaging the appropriate teams to drive timely resolution.
- Apply security best practices and coordinate with vendors as needed to implement required controls and remediation.
- Support multiple levels of testing prior to upgrades or releases of infrastructure, software, and service-layer components.
- Perform daily operational activities to maintain platform availability, stability, and performance.
- Evaluate, develop, and implement tools and automation to improve platform administration, maintenance, and operational efficiency.
- Participate in incident, problem, and change management processes.
- Contribute to the planning and execution of projects supporting business-unit initiatives, infrastructure updates, and roadmap delivery.
- Proactively ensure compliance with applicable security standards and create required system documentation.
- Participate in a 24/7 on-call rotation.
Required Qualifications
Education:
Bachelor's Degree or equivalent experience.
Experience:
A minimum of five years of experience in advanced troubleshooting, with the ability to independently assess complex situations, isolate root causes, and implement or coordinate effective resolutions.
Technical
Skills:
- Database experience, including writing SQL queries to access and manipulate data in Microsoft SQL Server and Oracle.
- Working knowledge of Windows Server environments to partner with vendors and internal teams.
- Understanding of networking fundamentals, including data flows, firewall concepts, and connectivity troubleshooting.
- Strong interpersonal skills with the ability to work closely with vendors and business partners, translating needs into technical actions.
Preferred Qualifications
- Experience supporting cloud-hosted services such as Azure, AWS, and/or Google Cloud Platform.
- Experience with IT service management tools, for example, Service Now.
- Familiarity with CI/CD deployment practices and tooling, such as Azure Dev Ops.
- Experience in regulated or operationally complex environments, such as cruise operations, medical systems, risk management, or logistics.
- Experience with applications like AMOS, Sea Care, Crunchtime, or MXP.
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