Solutions Engineer

Job Title

Under General Supervision responsible for evaluating, designing and developing technical solutions within the technology functions of the company in accordance with the policies and practices at Orlando Health. Also, this position will be responsible for hands-on analysis and design of various current and new initiatives while maintaining current Orlando Health Systems.

• Make ongoing recommendations of solution standards and system configurations.
• Analyzing the systems and requirements to provide best technical solutions.
• Define systems requirements and specification.
• Providing design reviews, planning, developing and resolving technical issues.
• Driving the analysis, design, and development of a roadmap and implementation plan based upon a current vs. future state in a cohesive solution architecture viewpoint.
• Delivering highly complex solution & Design using in-depth knowledge within the business domain.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Assist in technical presentations and info-sharing sessions to create a clear and uniform understanding of the new systems to various constituents within.
• Provide Level-2 support and involve in resolution of technical issues as they arise.
• Responsible for assisting with the overall system design and architecture.
• Responsible for creating roadmap documents, architectural documents, process documents, standards documents and governance documents.
• At times, responsible for assisting with client and project engagements to document technical requirements for database, applications, integration, infrastructure, etc.

• Education/Training:
  Bachelor's degree required. Associate's degree and two (2) years of directly related work experience may substitute for the Bachelor's degree (in addition to the requirements listed in the Experience section). Four (4) years of directly related work experience may also substitute for the Bachelor's degree (in addition to the requirements listed in the Experience section).
• Licensure/Certification:
  One (1) related certification required – Cisco, Microsoft, VMWare, Citrix, Storage or Cloud.
• Experience:
  
  Three (3) years of hands on experience in a technical environment and/or solutions implementation role, including experience with Network Infrastructure, VoIP, Computing, Virtualization and Storage.