Technical Support Engineer
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Cybersecurity
Job Description & How to Apply Below
Responsibilities
- Document and manage customers’ reported issues
- Monitor and respond to customer inquiries
- Build proficiency in incident management systems like Zendesk and Salesforce
- Collaborate within the company to solve hard problems
- Bachelor's in Information Technology, Engineering Technology, or Computer Science
- Demonstrated technical troubleshooting skills
- Training on security principles
- 2 years experience in customer facing technical support role preferred
- Prior experience with healthcare technology solutions preferred
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