IT Field Support Technician; PACS
Job in
Orlando, Orange County, Florida, 32806, USA
Listed on 2026-07-22
Listing for:
4 Corner Resources
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
4 Corner Resources is hiring multiple IT Field Support Technicians for a healthcare organization's radiology department. This is a hands-on, on-site role built for someone early in their IT career who wants to grow into imaging systems support, with training provided on the job.
IT Field Support Technician Responsibilities:
- Provide on-site, first-level IT support for radiology workstations and PACS users across assigned imaging center locations in the Central Florida area
- Respond to incoming support calls, troubleshooting hardware, software, and connectivity issues on radiology workstations and reading stations
- Communicate proactively with providers during active issues, providing status updates and estimated time to repair approximately every 30 minutes
- Travel between assigned sites as needed to provide hands-on support
- Support advanced client applications used by radiology staff, including reading station and diagnostic monitor setups
- Assist with installation, setup, and testing of radiology hardware components
- Escalate complex PACS issues to senior administrators as needed
- Assist with day-to-day monitoring of radiology workstation performance and uptime
- Familiarity with PACS and how it's used in a healthcare/radiology setting is a plus
- Ability to troubleshoot hardware, software, and advanced client applications
- Strong communication skills, comfortable providing regular status updates to providers
- Comfortable traveling locally between multiple sites within Central FL and Tampa, FL
- Comfortable working on-site in a hands-on, fast-paced healthcare environment
- Prior IT field support, hardware support, or help desk experience is a plus, but not required
- Location:
must be local to Orlando, FL, full travel in the field - Schedule:
8-hour shifts, Monday through Friday; occasional Saturday coverage possible with flexible scheduling - Training:
Hands-on onboarding shadowing field support and hardware teams, including software-side training on common issues and fixes - Duration:
Minimum 6-month contract, pilot program with potential for extension (no guarantee of permanent placement)
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