Help Desk Analyst – Expert IT Support
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-22
Listing for:
Holiday Inn Club Vacations
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Holiday Inn Club Vacations in Orlando seeks an IT Help Desk Technician to provide advanced phone and email routed technical support for moderate to high complexity issues, including PC workstations, imaging, troubleshooting, and mobile technology, supporting 5,000+ employees and users across 20+ locations.
The role emphasizes ticket handling, SLA adherence, clear notes, and professional communication, with daytime KPIs and escalation paths; associate degree preferred, 1–3 years of IT support,
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