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AMS Lead: Global ITSM & PTC FlexPLM
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-23
Listing for:
KTek Resourcing
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
KTek Resourcing is seeking a skilled AMS lead with PTC FlexPLM experience for Florida delivery. The role focuses on L2/L3 support, incident resolution, and proactive governance.
You will coordinate onshore/offshore teams, track SLA performance, and maintain knowledge assets to ensure stable retail PLM environments. Ideal candidates will own end-to-end AMS delivery, communicate with clients effectively, and drive continuous improvements across incidents, problems, and changes within enterprise
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