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Mac IT Support Analyst - Enterprise Apple Specialist
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-25
Listing for:
JetBlue
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Jet Blue seeks an Analyst IT Crew member in Technology Services to support Mac devices and Apple enterprise applications. You will maintain and support hardware and software used by Jet Blue crew members, including Apple provisioning units, Mac Books, iPads, and iPhones.
You will act as a Tier 2/3 support escalation point, collaborate with CTS teams, and ensure incidents are resolved end-to-end while maintaining documentation and knowledge base articles.
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