IT Help Desk Pro: White-Glove Support & Onboarding
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-27
Listing for:
Katmai Government Services
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Katmai Government Services is seeking a dedicated IT Help Desk professional to provide responsive technical assistance to internal customers in Orlando. You will handle end-user hardware, software, and enterprise applications, responding to tickets and guiding users to resolution.
Responsibilities include remote troubleshooting, issue ownership, and escalation when needed, with a focus on white-glove onboarding and maintaining SLAs.
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