Senior Dynamics 365 & Power Platform Developer

Description

At Synergy, our technology is how we protect what injured people take home from a settlement. When someone is seriously hurt and wins their case, hospitals, insurers, and Medicare all have claims against that money, and resolving those claims correctly is the difference between a client keeping their recovery and losing part of it. Our team of about 90 people does that work every day in Microsoft Dynamics 365, the Power Platform, and Power BI.

We’ve never had a developer of our own, and that’s what this role is. You’d be our first, reporting to our Director of Information Technology, with a backlog of business systems work that’s been waiting on capacity we didn’t have. This role is ideal for someone who wants to own a platform instead of handing it off at go-live, who’s comfortable being the most senior technical person in the room, and who would rather build the practice around a system than inherit one.

We also want to be straightforward about what you’d be walking into. There’s no engineering team here yet and no release pipeline. Our Dynamics environment works and the business depends on it every day, but the discipline around it still has to be built, and you’d be the one to build it. If that sounds like the opportunity you’ve been looking for, we’d like to hear from you.

Demonstrating alignment with our core values of Professionalism, Respect, Integrity, Dedication, and Empathy (PRIDE), this role sets the technical direction for the systems Synergy runs on.

The duties and responsibilities of this position include but are not limited to those listed below. These duties and responsibilities may be modified at any time by Management. Modifications will be in writing and will be acknowledged by both parties.

As our Senior Dynamics 365 & Power Platform Developer, you’ll spend your first year on the foundation: clearing the backlog, tightening our integrations, and putting real solution and deployment discipline around a platform that’s never had a dedicated developer. Once that’s solid, this is the role that leads Synergy into AI and agent-based work on the Microsoft stack, and we’re naming that order on purpose.

One thing worth saying plainly: you won’t carry a ticket queue. Day-to-day support, endpoints, and infrastructure are handled by our internal support team and our managed services provider, and that boundary is real. There are no billable-hour targets and no timesheets here.

You will:

• Own development across Dynamics 365 Customer Engagement (CRM) and the Power Platform: model-driven and canvas Power Apps, Power Automate flows, Dataverse schema and business logic, plugins, custom APIs, and client-side form scripting
• Extend the platform with C#, JavaScript, and SQL where out-of-the-box stops
• Design and maintain integrations between Dataverse and the other Microsoft and third-party systems the business depends on
• Build the Power BI reporting the operating teams and leadership actually use
• Build SharePoint and Microsoft 365 solutions supporting document and process workflows
• Sit with the business, turn a vague request into something that works, then document it and train the people who will use it
• Set up the engineering practice this platform has never had: source control, environment and solution management, testing, and controlled deployment
• Prototype and put into production the AI and agent capability that removes manual effort (Copilot Studio, AI Builder, Azure AI). Nobody here has built this yet, so the shape of it is yours to set
• Work with our outside implementation partners and managed services provider on larger builds, so you are not the only pair of hands on everything

We’re looking for a developer who’s done this work hands-on and can walk us through what they built and the decisions they made along the way. Our strongest candidates tend to come from Microsoft partners and integrators, or from in-house teams at companies that run on Dynamics. You’ll be successful if you have:

• Five or more years building software professionally, including three or more years hands-on in Dynamics 365 Customer Engagement and the Power Platform (Dataverse, Power…