Site SA Assistant Jobs

Site Systems Administrator Assistant

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. The result is a government workforce that is exponentially more creative and productive.

Responsibilities:
In this role, you will work with the SA lead to manage the installation, maintenance, and proactive monitoring of hardware and all customer applications. This includes managing security and vendor patches, updates, vSphere Installation Bundles (VIBs), and Oracle/SQL databases. Additionally, you will be required to enforce security controls in alignment with DoS policies, including but not limited to AD administration (user accounts/privileges), vSphere/OS remediation, security compliance tools.

The SA Assistant will ensure the confidentiality, integrity, availability, efficiency, and effectiveness of systems, software, hardware, and data; provide technical support for testing and evaluation, and execute regular data backups, restores, and purging procedures to ensure data availability; coordinate hardware/software upgrades, consolidations, and equipment retirements. Additionally, you will log, manage and resolve all incidents and service requests in the Ticket Management System (currently Service Now);

initiate, track, and document all configuration changes for hardware, software, and permissions. You will monitor system performance for anomalies; maintain current site topology diagrams, system configurations, and comprehensive technical documentation.

Qualifications:

The following are the education and experience required for this position: 2+ years, Associate's or equivalent, Secret Security Clearance. Preferred requirements include Comp TIA A+, Sec+, ITIL 4 Foundation Certification(s). This position requires the ability to perform the below essential functions:
Sitting for long periods, Standing for long periods, Ambulate throughout an office, Ambulate between several buildings, Stoop, kneel, crouch, or crawl as required, Repeatedly lift and carry weight up to 40 pounds, Travel by land or air transportation 10%.